Frequently Asked Questions
Everything you need to know about Targus products, shipping, and warranty policies.
What is the standard shipping timeframe for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout for faster delivery.
How do I know if a Targus laptop bag will fit my device?
Each product page features a 'Compatibility' section specifying the maximum screen size. We recommend measuring your laptop's exterior dimensions to ensure a perfect fit with our padded compartments.
What is the Targus Limited Lifetime Warranty?
We stand by our quality. Targus offers a Limited Lifetime Warranty on all laptop cases, bags, and backpacks, covering defects in materials and workmanship for the original owner.
Does Targus offer universal docking station compatibility?
Yes, our Universal Docking Stations are designed to work across various platforms including Windows, macOS, and Chrome OS, supporting both USB-A and USB-C connections.
What is your return policy for online purchases?
If you are not completely satisfied, you can return your purchase within 30 days of delivery for a full refund. Items must be in their original packaging and in new condition.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.